Privacy Policy
Effective Date: August 24, 2026
Gorts Truck Wash & Diner (“Gorts,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, protect, and manage personal information when you visit our website, contact us, inquire about our services, or otherwise interact with our business.
Personal Information We Collect
Depending on how you interact with Gorts, we may collect personal information such as:
Your name
Email address
Telephone number
Company or organization name
Information you provide when contacting us or inquiring about truck wash services
Communications you send to us
Information reasonably required to respond to your request or provide our services
Our website may also automatically collect limited technical information, such as browser type, device information, pages visited, referring website, approximate geographic location, and other website usage information through analytics technologies.
We limit the collection of personal information to information reasonably required for legitimate business purposes.
How We Use Personal Information
We may use personal information to:
Respond to inquiries and service requests
Communicate with customers and prospective customers
Arrange or provide truck wash and related services
Provide customer service
Operate, maintain, secure, and improve our website
Understand how visitors use our website
Maintain appropriate business and transaction records
Meet legal, regulatory, accounting, or contractual requirements
Prevent fraud, misuse, or security incidents
We will not use personal information for purposes materially different from those for which it was collected unless we obtain consent or are otherwise permitted or required by law.
Consent
Where consent is required, Gorts obtains consent appropriate to the circumstances and the sensitivity of the information involved.
By voluntarily submitting personal information through our website or communicating with us, you consent to the collection, use, and disclosure of that information for the purposes reasonably associated with your request.
You may withdraw consent where legally permitted, subject to reasonable notice and any legal or contractual restrictions.
Website Analytics, Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, understand website usage, improve performance, and measure the effectiveness of our online presence.
These technologies may collect information such as pages viewed, time spent on the website, device or browser information, referring sources, and general geographic information.
Where required, visitors may be provided with choices regarding non-essential cookies or analytics technologies.
Third-Party Service Providers
Gorts may use third-party service providers to operate and support its website and business activities. These providers may process information on our behalf for purposes such as website hosting, analytics, communications, technology services, or other business functions.
We provide service providers only with information reasonably necessary for their role and expect personal information to be handled appropriately.
Some service providers may process or store information outside Alberta or Canada. As a result, information may be subject to the laws of the jurisdiction where it is processed or stored.
Disclosure of Personal Information
Gorts does not sell personal information.
We may disclose personal information:
To service providers acting on our behalf
When necessary to provide a requested service
With your consent
To comply with applicable laws, legal processes, or regulatory requirements
To protect the rights, property, safety, or security of Gorts, our customers, or others
In connection with a legitimate business transaction, where permitted by law
Safeguarding Personal Information
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we hold.
While we take reasonable steps to protect personal information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, contractual, or business requirements.
When information is no longer reasonably required, it may be securely destroyed, deleted, or anonymized.
Accessing or Correcting Your Personal Information
You may request access to personal information Gorts holds about you and may request correction of information you believe is inaccurate or incomplete, subject to exceptions permitted by law.
Requests should be made in writing and should provide sufficient information for us to identify the records involved.
Privacy and Security Incidents
If Gorts becomes aware of a privacy or security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate, and address it.
Where required by applicable privacy law, we will notify the appropriate privacy regulator and affected individuals.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. Gorts is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.
Children's Privacy
Our website and services are not directed toward children, and we do not knowingly use the website to solicit personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.
The effective date at the top of this page indicates when the policy was last updated.
Contact Us
Questions, concerns, or requests regarding this Privacy Policy or Gorts' handling of personal information may be directed to:
Gorts Truck Wash & Diner
8001 Edgar Industrial Crescent
Red Deer, Alberta T4P 3S2
Canada
Phone: (403) 309-1888